The Phantom of the Opera in New York, NY

Majestic Theatre 245 West 44th Street New York, NY 10036
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Overview

The longest-running musical in Broadway history, “The Phantom of the Opera” is a romantic, yet haunting show that thrills, enchants and excites. Featured at Majestic Theatre, the timeless musical tells a tale of a deformed composer who haunts the Paris Opera House and obsesses over a young chorus girl. With extravagant scenery, costumes and special effects, the show is truly a magical experience.

Good To Know

from Ashley, one of our New York Travel Experts
  • Show is approximately 2 hours and 30 minutes (1 intermission).
  • Recommended for ages 8 years and up.
  • Absolutely no recording devices are allowed in the theatre, including still cameras.
  • Doors open 45 minutes prior to show time.
  • A timeless story with an unforgettable score by Andrew Lloyd Webber.

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Insights from Reserve Direct's own team members

Anne Mercer

A classic Broadway show that should be on everyone’s “must-see” list. To this day I am amazed by the theatrics and mechanics of the boat scene!

Description

from The Phantom of the Opera
Broadway’s longest running musical.

For over 25 years, PHANTOM has been the Broadway musical all others are measured against. The timeless story, the unforgettable score, an undeniable obsession that could never die.

PHANTOM is based on the novel by Gaston Leroux. It tells the story of the hideously deformed Phantom who lurks beneath the stage of the Paris Opera, exercising a reign of terror over its occupants. The phantom falls in love with the young Soprano devoting himself to creating a new star for the Opera by nurturing her extraordinary talents and employing all the skills at his disposal.

Winner of seven 1988 Tony® Awards including Best Musical, Andrew Lloyd Webber's masterwork is more than the longest-running musical in Broadway history - it's an international phenomenon that unmasks emotions like no other show can, leaving audiences everywhere breathless.

Andrew Lloyd Webber’s mesmerizing score along with jaw-dropping scenery and breathtaking special effects, magically combine to bring this tragic love story to life each night.

This show is approximately 2 hours and 30 minutes with one intermission.
Recommended for ages 6 years and up.

Reserve New York City Customer Reviews

4 Reviews
Ashley Abbott
Mooresville, IN
6 Reviews
Verified Traveler
"The best feature in NYC!"
March, 2016
My husband and I attended this broadway the first week of March 2016. We were a little skeptical as our favorite version of the show is the 25th anniversary show at the Royal Albert Hall. We were NOT disappointed with this broadwAy production in NYC. It was everything we expected and more and loved every minute of it. We purchased our tickets through Reserve NYC and got 2nd row seats for discounted prices!
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Tip: Show up more than an hour early, lines can be long and hectic. You do not need to wait in the ticket box office line if you buy your tickets through here, just go straight in to the main entrance line.

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Moesha Stiles
CA
1 Review
Verified Traveler
"Phantom of the Opera"
October, 2015
The play was amazing! The company and service was excellent. I would definitely do it again.
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Artrenity B.
Long Beach, CA
1 Review
Verified Traveler
"My favorite play on Broadway! !!!!"
July, 2015
The Phantom of the Opera is my all time favorite play and to have an opportunity to see it center stage just a couple of rolls back in New York City on Broadway is an experience like no other and I will remember this always. Couldn't have gotten this great seat if it hadn't been for reserve new york.
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Tip: Arrive early and keep in mind that most of the theater's end around the same time so the streets will be very very crowd.

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Jennifer Gipe
chambersburg , PA
2 Reviews
Verified Traveler
"moving experience!"
May, 2015
The show was of course amazing and everything we wanted it to be for a romantic getaway! The people working in the building were kind and helpful and the actors were brilliant! Every thing about the show was better than I could've imagined.
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Tip: get there early and get the souvenir cup

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TripAdvisor Reviews
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swansfromBoston
Westwood, Massachusetts
"Reliable favorite"
TripAdvisor user rating 5 out of 5
Reviewed September 18, 2018 NEW
We went to phantom for the second time at the kids request. Again we loved it. They are dark Sunday but open Monday evenings.
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JayS1066
"Overwhelming experience "
TripAdvisor user rating 5 out of 5
Reviewed September 18, 2018 NEW
On Mondays the Broadway has limited of shows and therefore is less busy. We decided to stand on a queue to buy discounted today’s tickets on Time Square, approximately 40 minutes. With 50 % discount, we got one of the best seats “Orchestra - front row”. It was truly an amazing show with lots of opera-ish singing and grand scenes and dancing. In case you get the seats on the farthest right or left, you have very good visibility, as the scene is quite big. The sound was also great. Truly amazing experience that I would recommend as the first Broadway show.
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Roger C
Aurora, Illinois
"Always Outstanding"
TripAdvisor user rating 5 out of 5
Reviewed September 17, 2018 NEW
I have seen the production several times and took my grandson to this one. It was just fantasic. It is a must see.
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EGJEGJ
Rolleston on Dove, United Kingdom
"Worth It"
TripAdvisor user rating 4 out of 5
Reviewed September 11, 2018 NEW
I had high hopes for this performance and it didn't disappoint. The orchestra, set and costumes were fantastic, the guy who played phantom was incredible - as were many other cast members, however my main issue (the reason I didn't give 5*) was due to Christine / the co-lead. I felt the performer just didn't get the character at all and the emotions she was portraying didn't fit with the scene - smiling most of the time. I would go again, however I will check the casting before.
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rgstrip
Herndon, Virginia
"A must see...saw it with the original cast, and again two weeks ago...the old guy still has it!"
TripAdvisor user rating 5 out of 5
Reviewed September 10, 2018 NEW
One of the top ten best Broadway shows of all time. Seen it maybe a dozen times, (from when it first opened in London to two weeks ago...even in Vegas), and this is still a must-see show. Was surprised to see it as sold-through as it was after all of these years. Somehow, people (like me) still love this. If you liked it before, worth a return trip. If you do not regularly go to shows, this should be at the top of your list.
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Frequently Asked Questions about The Phantom of the Opera

Where is the theater located?
The Phantom of the Opera is performed at the Majestic Theatre located at 247 West 44th Street, New York, NY 10036.

How long is the show?
The show is approximately 2 hours and 30 minutes long with a 15-minute intermission.

Is the Majestic Theatre wheelchair accessible?

The theater is not entirely wheelchair accessible. There are no steps to the designated wheelchair seating in the orchestra section. However, all other sections require stair access.

Can I bring my camera to the theater?
Absolutely no photography or video is allowed into the theater.

When should I arrive for my show?
The theater doors open approximately 45 minutes before the show. It is recommended that audiences arrive at least 30 minutes prior to the show beginning to find their seats, browse the available show merchandise, and settle in before showtime.

Is this show appropriate for children?
Yes. Children under the age of 4 are not permitted into the theater. This show is recommended for children ages 12 and older.

Are concessions available for purchase within the theater?
Yes. Soft drinks, water, cocktails, candy, and show merchandise (no food) are available for purchase at the Majestic Theatre. No food is allowed into the theater.