Hotel Chandler in New York, NY

12 E 31st StreetNew York, NY 10016
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Situated off of the iconic Madison Avenue, the Hotel Chandler combines elegance, history, and comfort. Guest accommodations include complimentary Wi-Fi, luxurious bath amenities, modern decor, and cozy linens. Dine at the onsite restaurant and sip a carefully crafted cocktail at the bar, or head outside to the many nearby landmarks including the Empire State Building and Fifth Avenue.


from Hotel Chandler
Check-In: 3:00pm Check-Out: 12:00pm
Hotel Chandler is a tranquil oasis off Madison Avenue in the NoMad/Flatiron neighborhood, where historic grace, timeless character and contemporary elegance come together. Savor delicious dining at our restaurant, enjoy a workout in our modern fitness center, and relax in your cozy room or suite with complimentary Wi-Fi access.

Hotel Chandler is located between the Empire State Building, Madison Square Park, Penn Station, and Times Square, providing comfortable accommodations and upscale amenities.

Reserve New York City Customer Reviews

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TripAdvisor Reviews
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"You pay more than what you get"
TripAdvisor user rating 2 out of 5
Reviewed December 13, 2017
I book this hotel based on the reviews, in short i did not like it We were party of 4 , my parents and my brother . The hotel is old but well cleaned , my room lacked bathroom toiletries from shampoo and shower gel for the whole duration of my stayed except an open bottle of shampoo; ) The blond receptionist was rude , i asked her about the operating hours of port authority if they will operate the next day after the unfortunate event since we were heading to PA and she said “ i do not work there “ Good things about the hotel is the valet , he was super nice and helped us with our bus booking to PA , also the complimentary coffee at the lobby was a nice touch .
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John S
Providence, Rhode Island
"Hotel is closing"
TripAdvisor user rating 1 out of 5
Reviewed December 11, 2017
I am sorry to hear the hotel is closing as of December 14. I just received an email announcing the closing. I found the hotel conveniently located with attentive staff. No reason was given for the closing.
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St. Petersburg, Florida
"Hotel Chandler"
TripAdvisor user rating 4 out of 5
Reviewed December 11, 2017
The Hotel Chandler is located in the heart of mid-town Manhattan and close to an array of businesses, from shopping, bars, restaurants and last but not least, my office. The hotel staff is extremely accommodating and friendly. The rooms are clean and cozy, but one thing I appreciated was the supply of umbrellas! I had a great stay and highly recommend the hotel.
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New York City, New York
"Worst Hotel Experience"
TripAdvisor user rating 1 out of 5
Reviewed December 11, 2017
I do not recommend. From the staff, rms and food. It was horrible. They charge Premium prices and tout luxury but far far from this aspect. It’s December and I had to ask why no holiday decorations and why the staff is so mad. An attendant in the elevator told me the hotel is closing but he wasn’t “losing” his job. I would like a refund!
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Boston, Massachusetts
"Fortunately for future "guests" this hotel is closing!"
TripAdvisor user rating 1 out of 5
Reviewed December 10, 2017
This hotel is vastly overpriced for what you get and I would never stay here willingly. It was chosen for us by my husband's trip sponsor [they get a discount] and we paid for a third night. The best thing about it is the location.
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Frequently Asked Questions about Hotel Chandler

Is smoking allowed on hotel property?
No. The Hotel Chandler has a strict non-smoking policy.

Is room service available?
Yes. Guests may request room service daily.

Does the hotel have a pool?

Does the hotel offer an airport shuttle?
No. Taxis are readily available at all NYC airports.

Is parking available?
The Hotel Chandler offers valet parking for guests at a nightly fee. Fees are subject to change.

Is an ID required at check-in?
Yes. Guests must present their government-issued ID or passport when checking in.

Are adjoining rooms available?
Yes, however, availability is not guaranteed until arrival at the hotel. Should you require adjoining room, please note this need when making your reservation.

Does the hotel have accessible rooms?
Yes. Please note your requirement for an ADA accessible room when making your reservation.

Is the hotel pet-friendly?
No. Only certified service animals are permitted on hotel grounds.

Can I request a crib and/or rollaway bed?
The Hotel Chandler does not offer cribs or rollaway beds for guests.

Does the hotel offer a complimentary breakfast?
Guests may enjoy breakfast at the onsite restaurant for a surcharge of approximately $20.00 per person.