Hotel Chandler in New York, NY

12 E 31st StreetNew York, NY 10016
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Situated off of the iconic Madison Avenue, the Hotel Chandler combines elegance, history, and comfort. Guest accommodations include complimentary Wi-Fi, luxurious bath amenities, modern decor, and cozy linens. Dine at the onsite restaurant and sip a carefully crafted cocktail at the bar, or head outside to the many nearby landmarks including the Empire State Building and Fifth Avenue.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Complimentary Newspapers
  • Dry Cleaning/Laundry Services
  • Elevator
  • Fitness Facilities
  • Internet Access in Public Areas (free)
  • Meeting Facilities
  • Non-Smoking Rooms
  • Parking (surcharge)
  • Porter/Bellman
  • Room Service
  • Smoke-free Property
  • Valet Parking
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from Hotel Chandler
Check-In: 3:00pm Check-Out: 12:00pm
Hotel Chandler is a tranquil oasis off Madison Avenue in the NoMad/Flatiron neighborhood, where historic grace, timeless character and contemporary elegance come together. Savor delicious dining at our restaurant, enjoy a workout in our modern fitness center, and relax in your cozy room or suite with complimentary Wi-Fi access.

Hotel Chandler is located between the Empire State Building, Madison Square Park, Penn Station, and Times Square, providing comfortable accommodations and upscale amenities.

Reserve New York City Customer Reviews

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TripAdvisor Reviews
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Esther K
Hemel Hempstead, United Kingdom
"Short Stay on the 14th"
TripAdvisor user rating 4 out of 5
Reviewed September 19, 2017 NEW
Stayed for one night on the 9th floor. Friendly welcome on arrival and even though I arrived early, they still managed to get me a better room than what I had paid for.. think it's a deluxe king! The receptionist also called to ensure I was happy with my new room once I settled in. There's free tea and coffee near the reception for 24hrs.. and chilled fruit infused water! The hotel is located close to all amenities, Macy's, Times Square, Empire State Building and many more... Rooms and bathroom are clean, enjoyed the shower and found chocolates on the bed on my return from shopping... The bed was also very comfortable! Overall, I really enjoyed my stay and have to commend the polite and cautious staff. Will definitely return.
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"Nice place to stay"
TripAdvisor user rating 4 out of 5
Reviewed September 19, 2017 NEW
Good hotel in a good position and at the right cost. Air condition very noise, rooms not too modern. A really nice ambient at the entrance, dinner room. You can find everything you need. A good choice for breakfast but too expensive. Good staff.
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"Bad experience"
TripAdvisor user rating 3 out of 5
Reviewed September 18, 2017 NEW
So upset what i had this time.sink and bath was terrible, a/c remembered me HALLOWEEN early.i am staying in this hotel for years, this was the worst expreince.they need to be more carefull , what they are doing.
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"Nice and quiet!"
TripAdvisor user rating 4 out of 5
Reviewed September 17, 2017 NEW
I found this hotel to be very quiet compared to others I have stayed at in the city. No street level noise at all. The room was very well appointed. My only complaint was the slow shower drain. There were several small toiletries provided as well as lovely robes. The bed was comfortable. Bedside electronics could use an update. There were however sufficient outlets. Very friendly staff, and very nice overall ambiance.
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Lauren A
Boca Raton, Florida
"Great Stay!"
TripAdvisor user rating 5 out of 5
Reviewed September 15, 2017 NEW
A big thank you to the team that had everything so wonderfully prepared, and the hand written note and gifts were very thoughtful! Awesome stay in the city, and a comfortable room. Will recommend to anyone travelling to the area!
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Frequently Asked Questions about Hotel Chandler

Is smoking allowed on hotel property?
No. The Hotel Chandler has a strict non-smoking policy.

Is room service available?
Yes. Guests may request room service daily.

Does the hotel have a pool?

Does the hotel offer an airport shuttle?
No. Taxis are readily available at all NYC airports.

Is parking available?
The Hotel Chandler offers valet parking for guests at a nightly fee. Fees are subject to change.

Is an ID required at check-in?
Yes. Guests must present their government-issued ID or passport when checking in.

Are adjoining rooms available?
Yes, however, availability is not guaranteed until arrival at the hotel. Should you require adjoining room, please note this need when making your reservation.

Does the hotel have accessible rooms?
Yes. Please note your requirement for an ADA accessible room when making your reservation.

Is the hotel pet-friendly?
No. Only certified service animals are permitted on hotel grounds.

Can I request a crib and/or rollaway bed?
The Hotel Chandler does not offer cribs or rollaway beds for guests.

Does the hotel offer a complimentary breakfast?
Guests may enjoy breakfast at the onsite restaurant for a surcharge of approximately $20.00 per person.