The Empire State Building Experience in New York, NY

350 5th AvenueNew York, NY 10118
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Ideal for guests of all ages, The Empire State Building Experience offers a unique opportunity to see New York City from atop one of its most iconic landmarks. Guests can enjoy the building’s art-deco lobby; majestic observatories; panoramic views of Manhattan and Central Park; and more. The experience also includes an audio tour that educates you about different spots from each vantage point.

Good To Know

from Ashley, one of our New York Travel Experts
  • Open 365 days a year, including holidays.
  • Visit between 8:00 am and 11:00 am for less of a wait.
  • Kids ages 6 and under are free.
  • Use restrooms on the 2nd floor before getting in line for the elevators.
  • The last elevator up is at 1:15 am.
  • The building does not have locker facilities.
  • Specific elevators are available for guests with strollers.
  • Allow a minimum of 1-2 hours to enjoy the entire experience.

Discover More With Us

Insights from Reserve Direct's own team members

Savannah Rhame

We got to see some great sights of the city via our Empire State Building Experience. We visited early morning so the wait was not very long.

View my photos

Raquel S.

Sunset is my favorite time to visit to catch both day and nighttime views. Keep in mind, it's also a popular time; be prepared to wait.


from The Empire State Building Experience
The Empire State Building is more than just a view. It’s an immersive experience inside a world famous landmark. In addition to our Observation Decks, your visit includes the newly restored lobby with its stunning art deco ceiling murals, the historical Dare To Dream Exhibit, the new Sustainability Exhibit, and an interactive audio device.

Get a sneak peak of everything the Empire State Building Experience offers with this virtual video tour. The tour walks you through the whole experience, from the newly renovated art-deco lobby through the sustainability and historical exhibits, up to our observatories. See for yourself what makes the Empire State Building Experience a must-see on your next NYC visit.

We’re open every day, including all holidays, 365 days a year, rain or shine from 8AM to 2AM.*
The last elevator up is at 1:15AM.
See you soon at the Empire State Building!

Reserve New York City Customer Reviews

2 Reviews
Megan A.
18 Reviews
"Amazing Views in all Directions!"
May, 2016
We went in April, it was a really cold day.. but totally worth it. You can walk around to see in every direction and it's amazing. I would have really liked to go at sunset or even at night and would suggest going on a clear day. The lines were really short in April.
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Tip: You can pay $20 to upgrade to the 102th Floor!

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Reserve New York City Customer
14 Reviews
"Beautiful Views"
May, 2016
Amazing views at every angle. We went during the day and we could see the Statue of Liberty. It was very windy. The lines were very short (in the first of April). It's a good way to take in NYC. You will feel as you are on the top of the world.
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Tip: The least crowded times are in the early morning or mid afternoon.

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TripAdvisor Reviews
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"Nice view of the city"
TripAdvisor user rating 4 out of 5
Reviewed July 22, 2018 NEW
Went here nice and early at 8:00am. The queues weren't too bad, and we found the observation deck was not too crowded either. The views are great, and they also have free to use binoculars all around the deck. The staff were mostly very friendly indeed, with just one or two exceptions where got the infamous New York bark. If there is a criticism - you don't really get a feeling of being at the top of the famous Empire State Building. You could be on any high building in New York, but there isn't much they can do about that I suppose.
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Alison N
Llansantffraid-ym-Mechain, United Kingdom
"Sunset madness"
TripAdvisor user rating 2 out of 5
Reviewed July 21, 2018 NEW
Sadly, after much anticipation, we were so disappointed with the Empire State Building. The building itself is stunning. The queues to buy tickets just before sunset were long and slow (I know, it's one of the most popular times to go) and had only 4 staff selling tickets. We were ushered along into another queue where the staff try and insist you have your photograph taken. The lifts were crowded and if you suffer with claustrophobia I suggest you don't try and see the sunset. The lifts were packed full. On reaching the the top viewing gallery there was no space even to walk past all of the people waiting to watch the sun go down. There was no control over how many people were allowed out on to the platform and as such no one could move. People were allowed to take pushchairs for goodness sake! There should be a limit of people allowed on and for a certain length of time in my opinion. Pushchairs and large backpacks that hindered everyone should not be allowed. Don't get me wrong, the views are utterly amazing (if you get to see them!), sadly being short, I didn't. A lot of money for rather dis-organised chaos.
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Umesh C
Charleston, South Carolina
"sleepless in NY"
TripAdvisor user rating 4 out of 5
Reviewed July 21, 2018 NEW
went to the empire state building at about 12:50 AM. Barely minutes before close time. Spent some time at 102nd floor level. Seemed so close to a near full moon. Also jupiter was identifiable. Lights and lights all over. Time Square seemed so far down and so small. If you haven't done it, you should do it once. Apparently, the 86th floor is a different type of fun because one is out in the open. Need to have time and best done when it is not too crowded. Kinda difficult to manage at times. By being almost the only ones out there at 1 AM, of course there was very little time to spend there. Kind expensive trip though. May be the only down side.
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Fayma G
Gauteng, South Africa
"Amazing Views"
TripAdvisor user rating 5 out of 5
Reviewed July 21, 2018 NEW
We bought the city sightseeing pass and used our vouchers for the empire State building attraction. The views are incredible. Tip. If you also doing the top of the rock, rather choose a night view if you did a day view of the ESB. Unfortunately my night view at 8pm in summer was still very bright so maybe book for a later time slot in summer.
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David O
Adelaide, Australia
"Amazing far reaching views!"
TripAdvisor user rating 5 out of 5
Reviewed July 21, 2018 NEW
This is so worthwhile if visiting NYC and do yourself a favour and pay for the VIP experience to go quickly up to 102 floor - highly recommended!
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Frequently Asked Questions about The Empire State Building Experience

Is there a tour? An audio guide?
Yes, a free Multimedia handheld tour is included with every admission to the Empire State Building.

How long does a typical visit take? Is there a time limit?
There are no time limits or specified visiting windows. You should allow at least one hour for your visit. During peak visiting hours, especially in the warmer months, there may be extended waits to buy tickets and enter the elevators. 

Is there parking available?
Leave the car at home! Just in case, the closest garage is located on 33rd Street between Fifth Avenue and Broadway, across the street from the building. The Empire State Building is minutes by foot from all of midtown Manhattan.

Where is the entrance?
All Observatory visitors must enter on Fifth Avenue between 33rd & 34th Streets. Entrances on 34th and 33rd Streets are reserved for tenants and their visitors.

Can I use my ticket twice in one day?
All tickets are for one-time use only. Once you exit the Observatory you will need to buy another ticket to re-enter.

What accommodations are made for visitors with disabilities?
The Empire State Building is fully ADA compliant. We have handicapped restrooms on the 86th Floor Observatory and also have lowered viewing walls and binoculars. Service dogs are allowed throughout the building. Motorized and non-motorized wheelchairs are permitted. The 86th Floor has ramps to make getting around easier and lowered viewing walls so that visitors in chairs can still take in the view.

What items are prohibited?
The items listed are not permitted in the Empire State Building. Do not carry any of these items into the security screening area. Items that are confiscated may not be returned. Please note that this list is not exhaustive, so if you are unsure about an item, please do not bring it. Any questions and uncertainties should be referred to the Security Officers on duty. All weapons, including firearms, ammunition, knives, swords, scissors, mace, any dangerous items and any dual-use items that could be dangerous are strictly prohibited in the Empire State Building. Glass items, including bottles, glasses, marbles, etc. Alcoholic beverages, Cans, bottles, flasks, etc. Professional cameras, equipment and camera stands: mono-pods, bi-pods and tri-pods, Sports equipment such as skateboards, roller skates, golf clubs, baseball bats, hockey sticks, baseballs, footballs, tennis balls, etc. Marking instruments, including spray paint and markers. Musical instruments, large packages, suitcases, carry-on luggage and other such parcels.
Costumes and masks.
There are no locker storage facilities at the Empire State Building for personal belongings.

Can I bring a tripod for my camera?
No. Tripods are prohibited at the Observatory, and there are no storage facilities on site.

Can I bring a baby stroller?
Yes. Elevators are available for visitors with baby strollers. Strollers must be folded on observation decks.

What amenities are available at the top? Is there a restroom?
Restrooms are available on the 86th Floor only. We offer powerful binoculars to take in the unobstructed views in every direction.

Can I run or climb the stairs at the Empire State Building?
Only if you are participating in the annual Empire State Building Run-Up. The stairs are closed to all guests at all other times.

What is the best time to visit the Empire State Building?
The least crowded visiting hours are at 8AM or around 3PM, but peak visiting times vary by season. We are open 365 days a year from 8AM to 2AM regardless of weather conditions.

Can I visit the Empire State Building at night?
Yes. We are open until 2AM daily, with last elevators going up at 1:15 AM. Live music is available Thursdays through Saturdays, from 10PM to 1AM.